5494 Message Codes

000 Cause: Indicates that the Req key has been pressed. 
CE Action: Type the 3-digit request code, and then press Enter. See "Concurrent Mode from the Operator Panel (Online)" in topic 6.2 for the 3-digit request codes. 

001-01 Cause: Performing POST. This test runs automatically each time the 5494 power is turned on, or the 5494 is restarted. During this test, a flashing asterisk (*) is displayed on the right-hand side of the LCD. This test usually lasts about 1 minute and is followed by an IPL. 
CE Action: None. 

001-02  Cause: Loading extended diagnostics from the system diskette. This takes about 30 seconds. 
CE Action: None. 

002-01  Cause: 5494 failure. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

002-02 Cause: An error has been detected during POST. This may be due to the installation or removal of an adapter. Extended diagnostics can resolve the problem or provide more information. 
CE Action: Record the SRC displayed on the right-hand side of the LCD. Then, press Enter to run extended diagnostics. 

002-03 Cause: The 5494 operator panel cannot communicate with the 5494 planar. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

002-04  Cause: An error has occurred during POST, but the 5494 can perform some functions. 
CE Action: Record this message code and the SRC displayed on the right-hand side of the LCD, and then press Enter to continue. 

002-05  Cause: An error has occurred. At this time, three keys are active on the keypad and can be used to change the IPL mode. The default is 0, which will load extended diagnostics. 
CE Action: If the SRC displayed on this previous screen does not identify the cause of the problem, press Enter to load extended diagnostics. Then, select option 2 from the main menu to test all 5494 hardware. 

Note: At times, it is possible to operate the 5494 after a POST error. For example, if you experienced a 152 error code, you can select "1" on the 002-05 panel and press Enter. The 5494 will attempt to operate while the customer arranges to get the cabling repaired. 

002-06  Cause: An unexpected critical error has occurred. This type of error is usually intermittent. 
CE Action: Look up the SRC that is displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

002-07  Cause: An error has occurred while loading from the diskette. 
CE Action: Press Enter to try the operation again. 
If the error reoccurs, insert the backup copy of the 5494 System Diskette, and press Enter to try again. If the backup diskette loads successfully, order a new system diskette to replace the damaged one. 

002-08 Cause: The installed system diskette can be damaged. 
CE Action: Insert the backup copy of the 5494 System Diskette and press Enter to try again. If the backup diskette loads successfully, order a new system diskette to replace the damaged one. 

002-09 Cause: An unexpected critical software error has occurred. 
CE Action: Look up the SRC reported by the customer. See "SRCs" in topic 3.2. 

003-01 Cause: A problem has been detected. 
CE Action: Insert the 5494 System Diskette and press Enter to run extended diagnostics. 

003-02 CE Action: Insert system diskette, pull 5494 keyboard out, and: 
    Type 0 and press Enter to run extended diagnostics. 
    Type 1 and press Enter to begin normal operation. 
    Type 2 and press Enter to start system configuration. 

003-03 Cause: The installed diskette is not recognized as the system diskette. 
CE Action: Insert the system diskette and press Enter to continue. 
If the diskette is the system diskette, remove it and insert the backup copy. Then, press Enter to continue. Remember to order a replacement system diskette if you just installed your backup copy. 

003-04 Cause: The diskette in the diskette drive is not recognized as the 5494 System Diskette. 
CE Action: Insert 5494 System Diskette and press Enter. If system diskette was in the drive during this error, remove it, insert backup copy, and: 
    Type 0 and press Enter to run extended diagnostics. 
    Type 1 and press Enter to begin normal operation (default). 
    Type 2 and press Enter to start system configuration. 

010-01  Cause: The 5494 setup information has been corrupted or no longer matches the installed adapters. 
CE Action: Press Enter to run the 5494 setup program. 

010-04  Cause: Have any adapters been added, removed, or moved to a new slot in the 5494? 
CE Action: 
    Type 1 and then press Enter for yes. 
    Type 0 and then press Enter for no. 

010-05  Cause: The 5494 contains a defective adapter. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

010-06  Cause: The 5494 clock must be set because the date, the time, or both are incorrect. 
CE Action: Press Enter to continue. 

010-07 Cause: The 5494 clock is not working correctly. 
Note: Errors recorded in the 5494 error log can be missing time-stamp information. 
CE Action: Press Enter to attempt to set the clock for use until the 5494 power is turned off. 

010-08  Cause: The 5494 setup information has been corrupted or no longer matches the installed adapters. This may be due to the installation or removal of an adapter. It may also be caused by IPLing a new release of microcode that supports an installed adapter that was not supported by the previous level of microcode. 
CE Action: Press Enter to run the 5494 setup program. 

010-09 CE Action: Press Enter to go to the extended diagnostics main menu. Type 2 and press Enter to perform a more detailed test of the 5494. 

020-01  Cause: Extended diagnostics main menu. 
CE Action: See the following table for a description of the functions available on the extended diagnostics main menu. 

To select from the following functions, press the up and down arrows and Enter, or type the number and press Enter. 

   | Number    | Function
   | 1         | View 5494 features Displays the installed adapters and amount of available storage.
   | 2         | Test all 5494 hardware Runs extended diagnostics tests on all hardware.  If the 5494 contains an Ethernet adapter start the test from the CE main menu.  Press Alt+PF1 to access the CE main menu. 
   | 3   Set date and time  Allows date and time on internal clock to be changed or viewed. 
 4  Run setup  Initializes the internal descriptions of the installed adapters.  If the 5494 contains a Token-Ring adapter, the Token-Ring data rate can be set or changed using the run  setup option.  Similarly, if the 5494 contains an Ethernet  adapter, the media type can be selected or changed using  the run setup option.  

Press Esc to exit extended diagnostics and restart the 5494. Press Alt+PF1 to access the CE main menu. 

020-02  Cause: All 5494 tests have completed. No errors were detected. 
CE Action: Press Enter to restart the 5494. Press Esc to return to the main menu. 

020-03  Cause: The system diskette installed in the diskette drive could be damaged. 
CE Action: Look up the SRC that is displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

020-04  CE Action: Insert the system diskette, and then press Enter to continue. Press Esc to return to the extended diagnostics main menu. 

021-xx  CE Action: Table 6 lists the messages and meanings that describe the installed features of the 5494. 
To scroll through the list, press the up and down arrows. To return to the main menu, press Esc. 

   | Table 6. Messages 
   | Message
   | Code   | Description               | ID Values 
   | 021-01 | ID of adapter in slot 1   | E00F      Token-Ring adapter
   | 021-02 | ID of adapter in slot 2   | FEE6      Ethernet adapter
   | 021-03 | ID of adapter in slot 3   | 8FF6      Twinaxial adapter
   | 021-04 | ID of adapter in slot 4   | ----      Empty slot
   |        |                           | ****      Unrecognized adapter
    | 021-05 | Amount of installed storage (megabytes)
   | 021-06 | Version numbers for the planar and operator panel (available only in CE test mode.) 

022-01  Cause: Loading extended diagnostics from diskette. 
CE Action: None. 

022-02 Cause: All extended diagnostic tests have completed without detecting any error conditions, or Req has been pressed and the extended diagnostics test that was running has been stopped. 
CE Action: Press Enter to return to the main menu. 

023-xx CE Action: Change 5494 date or time. See the following table: 

   | Message     | Description
|  | 023-01      | Change or view the current date.  Valid range:  (91..50):(01..12):(01..31).  Valid format: yy:mm:dd  
   | 023-02      | Change or view the current time.  Valid range: (01..23):(00..59):(00..59).  Valid format: hh:mm:ss      | 
   | 023-03      | The date entered is not valid.  Valid range: (91..50):(01..12):(01..31).  Valid format: yy:mm:dd Press Enter to continue.
   | 023-04      | The time entered is not valid.  Valid range: (01..23):(00..59):(00..59).  Valid format: hh:mm:ss Press Enter to continue.

    Press the left and right arrows to move the cursor. 
    Press the numbers to change the value. 
    Press Enter to save the value and continue. 
    Press Esc to quit without changing the value. 

024-01 Cause: The current data rate for the Token-Ring adapter in the 5494 is shown on the right-hand side of the LCD. 
CE Action: Press the up or down arrow to scroll to the desired data rate (4 or 16 Mbps), and then press Enter to select. 

024-02  Cause: 5494 setup is complete. 
CE Action: Press Enter to continue. 

024-03  Cause: An unrecognized adapter is installed in the 5494. 
CE Action: Look up the SRC that is displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

024-04 Cause: The current Ethernet media type is displayed on the right-hand side of the LCD. 
CE Action: Press the up or down arrow to scroll to the desired media type (10BASE2, 10BASE5, or 10BASE-T), and then press Enter to select. 

024-05  Cause: A new adapter card that is not supported by the microcode was found in the controller. The slot containing the unsupported adapter is identified by the SRC on the right-hand side of the operator panel. 
CE Action: Press Enter to proceed with the initialization of the controller. The microcode disables the unsupported adapter. 

030-01  Cause: CE main menu. 
CE Action: To select from the following functions, press the up or down arrow and Enter, or type the number of the function you wish to select and press Enter. Press Esc to exit this menu. 

   | Number  | Function
1  View 5494 features
2  Test all 5494 hardware  Runs extended diagnostics on all hardware.
3  Set date and time  Allows date and time on internal clock to be changed or  viewed. 
4  Run setup  Initializes the internal descriptions of the installed  adapters.  For Token-Ring adapters, the  TR data rate can be set or changed.  For an Ethernet  adapter, the media type can be selected or changed.  
5  Test selected 5494 hardware Permits selection of specific tests and number of times test  is to run. 
6  View 5494 error log Allows viewing of the SRCs, and the date and time associated  with errors in the 5494 error log. 
7  View storage correction counters  Displays the number of corrections to storage made by the 5494 error-correcting circuits. 

Press Enter to select an option. Press Esc to exit extended diagnostics and restart the 5494. 

030-02 Cause: Extended diagnostics test selection menu. 
CE Action: The right-hand side of the LCD displays the numbers 1-7 that correspond to the tests that can be selected. The numbers that correspond to the available tests are: 
 ________________________  
|           1 2 3 4 5 6 7| 
|___________ _ _ _ _ _ _ | 
            | | | | | | | 
            | | | | | | Ethernet adapter (if installed) 
            | | | | | Token-Ring adapter (if installed) 
            | | | | Host-twinaxial adapter 
            | | | Operator panel 
            | | Diskette drive 
            | Storage 
            Planar 

Active keys: 
    1 to 7 toggle the test selection between on or off. Press the number to toggle between select and not select. The "-" indicates that the test is not selected to run. 
    Esc to return to the previous menu. 
    Enter to go to the test options menu. 

030-03 Cause: Test options menu. 
CE Action: To select from the following options, press the up or down arrow key and Enter, or type the number and press Enter. Enter one of the following options: 
1 Run all selected tests once (default). 
2 Run all selected tests until an error is detected. 
3 Run all selected tests until Req is pressed. Any detected errors will be logged in the 5494 error log. 

Active keys: 
    Enter to select the option displayed on the LCD. 
    Esc to return to the CE main menu. 

030-04 Cause: All extended diagnostics tests have completed without detecting any errors, or Req has been pressed and the extended diagnostics test that was running has been stopped. 
CE Action: Press Enter to return to the main menu. 

Note: Because no errors were detected, it is recommended that you select option 6 on the CE main menu to view the 5494 error log for an entry that might help in resolving the problem. 

030-05 Cause: All 5494 tests have completed. 
CE Action: Press Enter to return to the main menu. 

Note: You can view errors that were detected during these tests by selecting option 6 on the CE main menu. 

030-06 Cause: Are you sure that you want to exit and restart the 5494? 
CE Action: Press Enter to exit and restart the 5494. Press Esc to return to the extended diagnostics main menu. 

031-01 Cause: The planar test is running. Do not turn the power OFF (0) or restart the 5494 during this test. 
CE Action: Pressing Req will stop the test. 

Note: During some portions of the planar test, communication with the operator panel is not available. Therefore, you need to press Req several times if you wish to stop the test. After you press Req, it can take several seconds before the test terminates. 

031-02 Cause: An error has been detected. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. Press Enter to continue. 

032-01  Cause: The storage test is running. This test can take up to 2 min. 
CE Action: Pressing Req will stop the test. 
Note: After you press Req, it can take several seconds before the test terminates. 

032-02 Cause: An error has been detected. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. Press Enter to continue. 

033-01  Cause: The diskette drive test is running. 
CE Action: Pressing Req will stop the test. 
Note: After you press Req, it can take several seconds before the test terminates. 

033-02  Cause: Verify that the system diskette is not write-protected. 
CE Action: Remove the system diskette and verify that the tab on the diskette is pushed to the top of the slot and the opening in the slot is covered by the tab. Reinsert the diskette in the diskette drive and press Enter to continue. 

033-03 Cause: Set the system diskette to write-protected. 
CE Action: Remove the system diskette and push the tab on the diskette to the bottom of the slot so that the area above the tab is open. Reinsert the diskette in the diskette drive and press Enter to continue. 

033-04 Cause: Set the system diskette to not write-protected. 
CE Action: Remove the system diskette. Slide the write-protect tab to the write position. (The tab is pushed to the top of the slot and the opening in the slot is covered by the tab.) Reinsert the diskette in the diskette drive and press Enter to continue. 

033-05 Cause: An error has been detected while testing the system diskette and the diskette drive. The problem can be a defective system diskette. 
CE Action: Replace the installed system diskette with a backup copy of the system diskette, and then press Enter to run the diskette test again. Remember to order a replacement diskette if the problem is with the system diskette. If this error occurs after replacing the system diskette with the backup, the diskette drive must be replaced. 

033-06  Cause: 5494 failure. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

034-01  Cause: The operator panel test is running. The first part of the test causes the operator panel to be reset. The LEDs flash and the message 001-01 is displayed on the right-hand side of the LCD for a few seconds. 
CE Action: None. 

034-02 Cause: Manual keypad test. 
CE Action: 
  1.Press all keys on the keypad except Enter and Alt. 
  2.Press Alt + PF1 to test the Alt key. Do not press PF2. 
  3.Press Enter twice. 

034-03 Cause: Operator panel LCD test. 
Three different patterns are shown repeatedly on the LCD. 
  1.The LCD displays all dots. 
  2.The LCD is blank. 
  3.The LCD displays the numbers 0 through 9, and the letters A through F. 

CE Action: 
  1.Press Enter to begin the test. 
  2.Watch the LCD to determine if the sequence is correct. 
  3.If displayed pattern is correct, type 1. If  pattern is not correct, type 0. 

034-04 Cause: Operator Panel LED test. Each LED is turned on and then off from bottom to top, and then from bottom to top again. 
CE Action: 
  1.Press Enter to begin the test. 
  2.Watch LEDs to determine if sequence is correct. Only one LED should be lit at a time. 
  3.If the sequence is correct, type 1. If the sequence is not correct, type 0. 

034-05 Cause: An error has been detected. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. Press Enter to continue. 

035-01  Cause: Twinaxial adapter test is running. Pressing Req will stop the test. 
CE Action: None. 
Note: After you press Req, it can take several seconds before test ends. 

035-02  Cause: 5494 failure. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD. See "SRCs" in topic 3.2. 

036-01 Cause: Select type of TR cable to which this 5494 is attached. 
CE Action: 
    Type 1 and press Enter if cable is an IBM Token-Ring adapter cable. 
    Type 2 and press Enter if the cable is a type-3 media filter cable. 

036-02  Cause: Is the wrap plug that attaches to the Token-Ring adapter when the cable is disconnected available for use? 
CE Action: 
    If yes, type 1 and press Enter. 
    If no, type 0 and press Enter. 

036-03 
CE Action: Disconnect the Token-Ring adapter cable from the Token-Ring network. Leave the other end of the cable connected to the Token-Ring adapter. Press Enter when the cable is disconnected. 

036-04 
CE Action: Disconnect the cable from the Token-Ring adapter and replace it with a wrap plug. Press Enter when the wrap plug is installed. 

036-05  Cause: Testing Token-Ring adapter. This can take up to 2 min. 
CE Action: Press Req to return to the extended diagnostics main menu. 
Note: This test cannot terminate immediately. 

036-06 Cause: No Token-Ring adapter errors were detected. 
CE Action: Remove the wrap plug and reconnect the Token-Ring adapter cable to the 5494 and the Token-Ring network. Press Enter when the cable is connected. 

036-07 Cause: No Token-Ring errors were detected. Because no wrap plug was installed on the Token-Ring adapter, a complete test was not possible. A 5494 failure can not have been detected. 
CE Action: Press Enter to continue. 

036-08  CE Action: Remove the wrap plug from the Token-Ring adapter. Press Enter to continue. 

036-09  Cause: An error has been detected. 
CE Action: Look up the SRC displayed on the right-hand side of the LCD and perform the indicated action. See "SRCs" in topic 3.2. Then, press Enter to continue. 

036-10 Cause: No Token-Ring errors were detected. 
CE Action: Reconnect the Token-Ring adapter to the Token-Ring network. Press Enter after the cable is reconnected. 

037-01  Cause: Is Ethernet card connected to working Ethernet network? 
CE Action: 
    If Yes, type 1 and press Enter. 
    If No, type 0 and press Enter. 

037-02  Cause: The Ethernet adapter is being tested; this can take up to two minutes. 
CE Action: Press Req to return to the extended diagnostics main menu before the test is completed. 

037-03 Cause: An Ethernet Adapter error has been detected. 
CE Action: Make sure that the extended diagnostics test for the Ethernet adapter has been started from the CE main menu. Press Alt+PF1 to access the CE main menu. Look up the SRC displayed on the right-hand side of the LCD and perform the indicated action. See "SRCs" in topic 3.2. Then, press Enter to continue. 

050-01 Cause: View 5494 error log. 
CE Action: Press Enter to display the error most recently entered in the 5494 error log. See "How to View the Error Log from Extended Diagnostics" in topic 3.1.1 for instructions. 

050-02  Cause: One or more entries in the 5494 error log do not have a valid time stamp. Asterisks (*) will be substituted for an incorrect date and time. The problem is probably due to an error that occurred with the 5494 clock when the error was logged. This problem does not prevent normal 5494 operation except that no time or date will be recorded for this error log entry. 
CE Action: Press Enter to display the error most recently entered in the 5494 error log. See "How to View the Error Log from Extended Diagnostics" in topic 3.1.1 for instructions.

Content created and/or collected by:
Louis Ohland, Peter Wendt, William Walsh, Kevin Bowling, Jim Shorney, Tim Clarke, David Beem, Tatsuo Sunagawa, Tomáš Slavotínek, and many others.

Ardent Tool of Capitalism - MAD Edition! is maintained by Tomáš Slavotínek.
Last update: 10 Apr 2021 - Changes & Credits | Legal Info & Contact