Problems Installing OS/2 on an IBM PS/2 9585 Computer

Technical Document # - 2644846

Family: Operating Systems
Product: OS/2 (All Releases)
Release: 3.0

Last Updated: 01/21/1998


Problems Installing OS/2 on an IBM PS/2 9585 Computer


One of the following error messages is displayed at Diskette 1 while installing OS/2 on an IBM PS/2 9585 computer:

* OS/2 Warp:

  OS/2 is unable to operate your hard disk or diskette drive.

* OS/2 2.x:

  The system cannot find the file 'A:\COUNTRY.SYS'. The device
  driver, program or data file is not located in the path or path
  specified for it in the config.sys file. Install this file in
  the correct directory, or correct the appropriate config.sys
  file statement. The system is stopped. Correct the preceding
  error and restart system.

The diskette-drive light stays on, and pressing Ctrl+Alt+Del  has no effect. The system must be turned off and then turned back on.

Note: This problem is particularly troublesome because at the
      first sign of trouble during OS/2 installation, users
      remark-out (REM) all unneeded drivers in the CONFIG.SYS
      file; for example, BASEDEV=IBM1*.ADD. This should be a
      line of action because the PS/2 9585 is a Micro Channel
      system. However, if the statement BASEDEV=IBM1FLPY.ADD
      is remarked-out, OS/2 installation will fail with one of
      the above error messages.


Make sure the REM in front of BASEDEV=IBM1FLPY.ADD  is removed in the CONFIG.SYS file. If the line was deleted, restore it. If there are no other problems, the installation will work.

Document Info

Related Docs:  

IBM disclaims all warranties, whether express or implied, including without limitation warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights. Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product or brand names referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

Content created and/or collected by:
Louis Ohland, Peter Wendt, William Walsh, David Beem, Tatsuo Sunagawa, Jim Shorney, Tim Clarke, Kevin Bowling, Tomáš Slavotínek, and many others.

Ardent Tool of Capitalism - MAD Edition! is maintained by Tomáš Slavotínek.
Last update: 13 Sep 2021 - Changes & Credits | Legal Info & Contact